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ServiceNow Training

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Course Duration

10 week

About AnnexIT

AnnexIT is a leading e-learning platform providing live instructor-led interactive online training. We

cater to professionals and students across the globe in categories like Big Data & Hadoop, Business

Analytics, NoSQL Databases, Java & Mobile Technologies, System Engineering, Project Management

and Programming. We have an easy and affordable learning solution that is accessible to millions of

learners across the globe.

ServiceNow Course Description

Duration: 30-35 hours

Type: Online Training

Includes: Course Material

AnnexIT offers online ServiceNow Training in India. We provide Service Now tools training courses like ServiceNow Administration and Servicenow Integration Training Courses. we provide Servicenow training with real-time Servicenow Developers

ServiceNow offers everything-as-a-service cloud computing, including platform-as-a-service (PaaS) enterprise service management software for human resources, law, facilities management, finance, marketing, and field operations. ServiceNow specializes in ITSM applications and provides forms-based workflow application development. ServiceNow has integration options for platforms such as Salesforce, JIRA, SharePoint, and BMC Remedy Action Request System.

    Selenium Course Curriculum

    • What is Service Now
    • Why and who can use Service Now
    • Concept of cloud computing in Service Now
    • Introduction to ITIL foundation
    • Navigation and users
    • Helpful portals, releases

    • Creating Gauges
    • Define CSS properties, UI Properties
    • Change visibility of Homepage and banner

    • Creating Application, module
    • Creating table
    • Personalizing form and table layout
    • Creating Section,
    • View
    • Dictionary entries
    • Dictionary overrides
    • Reference qualifiers
    • Related lists

    • Creating an update set
    • Merge update set
    • Retrieve Update set in another instance

    • Workflow editor and workflow scripts
    • Workflow activities and workflow context
    • Workflow stages, transitions

    • Use of service catalog, back end execution
    • Creating catalog item, record producer, order guide
    • Create RITM and catalog task
    • Attaching workflow to catalog items

    • Data sources,
    • XML import
    • Transform maps,
    • Scheduled data import
    • Import sets
    • Transform scripts
    • Data load automation

    • Creating groups
    • Users and Departments
    • Concept of delegation
    • Customizing user profile
    • Roles & group membership
    • Fetch detail of logged in user

    • Defining a Template
    • Define notification
    • Email logs
    • Introduction to SMTP and POP mail servers

    • SLA Definitions
    • SLA Properties
    • Attach SLA to tasks
    • Create schedule and child schedule

    • Introduction to scheduled jobs
    • Scheduled Job log
    • Scheduled reports

    • Create Read, Write and Create ACL on table and field level
    • Debug ACLS
    • Write ACL Scripts
    • Concept of privileged system admin

    • Creating a site, page
    • Dynamic content block
    • Define Header, theme, style sheet
    • Creating a UI page, UI
    • macros

    • Introduction to web services
    • SOAP Messages

    • Personalize users
    • Debugging Business Rule
    • Debugging ACL
    • Background scripts

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Course Features

  • Duration 60h
  • Max Students Unlimited
  • Certificate Yes
  • Skill Advance
  • Category Programming

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